LEGAL
Privacy Policy
LAST UPDATED: June 2026
01. Who We Are
Sara Bouzyk Coaching (“we”, “us” or “our”) is operated by Sara Bouzyk, a Hong Kong–based executive and leadership coach. We operate the website at www.sarabouzykcoaching.com (the “Site”) and provide coaching services to clients worldwide.
This policy explains what personal data we collect when you use the Site or engage our services, how that data is used and protected, and the rights you have over it. For the purposes of applicable data protection law, Sara Bouzyk Coaching is the Data Controller responsible for your personal data.
By using the Site or engaging our services, you agree to the collection and use of information in accordance with this policy. If you have any questions about this policy or how your data is handled, please contact us at:
Email: info@sarabouzykcoaching.com
Website: www.sarabouzykcoaching.com
Location: Hong Kong SAR
02. Definitions
To keep this policy clear, the following terms are used throughout:
Personal Data — information that identifies you, or could identify you when combined with other information we hold (for example, your name or email address).
Usage Data — information collected automatically when you use the Site, such as the pages you view and the time spent on them.
Cookies — small text files stored on your device when you visit a website (see Section 07).
Data Controller — the party that decides why and how personal data is processed. For this policy, that is Sara Bouzyk Coaching.
Data Processor / Service Provider — a third party that processes data on our behalf, such as our scheduling, payment or video-conferencing providers (see Section 08).
Data Subject / User — the individual whose personal data is processed; in most cases, this is you.
03. What Data We Collect
We collect personal data only when you provide it directly to us. This may include:
Your name and email address (when you submit the contact form or book a discovery call)
The content of your message or enquiry
Information you choose to share during coaching sessions
Payment confirmation details (we do not store card numbers directly — see Section 08)
Basic usage data from the website (see Section 07 on Cookies)
3.1 Usage Data Collected Automatically
When you visit the Site, certain information may be collected automatically through cookies and similar technologies. This may include your IP address, browser type and version, the pages you visit, the date and time of your visit, the time spent on those pages, and basic device identifiers. We use this information to keep the Site secure and to understand how visitors use it. It is not used to identify you personally without your consent.
04. How We Use Your Data
We use the data you provide solely for the following purposes:
To respond to your enquiry or booking request
To provide the coaching services you have engaged us for
To send you information relevant to our work together (session notes, resources, scheduling)
To process payment for paid coaching packages via Stripe
To keep the Site secure and functioning correctly
To comply with legal obligations under Hong Kong law
We do not use your data for marketing purposes without your explicit consent, and we do not share your data with any third parties for commercial purposes.
05. Confidentiality
All coaching sessions and communications are strictly confidential and conducted in accordance with the EMCC Global Code of Ethics. Information shared in coaching sessions will not be disclosed to any third party without your prior written consent, except where:
Required by applicable law or court order
There is a reasonable belief of serious risk of harm to you or others
Disclosure is necessary to obtain professional supervision (in which case the supervisor is also bound by confidentiality)
06. Data Storage & Security
Your data is stored securely and accessed only by Sara Bouzyk. We use industry-standard security measures to protect your information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. While we take all reasonable steps to protect your personal data, we cannot guarantee its absolute security.
6.1 Retention Period
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Typically, client records are retained for up to 3 years following the end of the coaching relationship, after which they are securely deleted.
6.2 International Transfers
As coaching sessions are conducted via Zoom and email, your data may be processed on servers outside Hong Kong. Where this occurs, we take reasonable steps to ensure your data is protected to an equivalent standard, and no transfer takes place unless adequate safeguards are in place.
6.3 Business Transfers
If Sara Bouzyk Coaching is ever restructured, merged, or has its assets transferred, your personal data may be transferred as part of that process. We will give you notice before your data becomes subject to a different privacy policy.
07. Cookies & Do Not Track
This website uses cookies and similar tracking technologies to operate and improve your experience. Cookies are small text files stored on your device when you visit the site. We use the following categories of cookies:
Essential cookies — necessary for the website to function. These cannot be disabled and do not collect personal data for marketing purposes.
Functional cookies — set by third-party services embedded on this site (including Framer, Calendly and Stripe) to enable features such as booking forms and payment processing.
Analytics cookies — where enabled, these help us understand how visitors use the site. No personally identifiable information is collected without consent.
You can manage your preferences at any time using the “Cookie Settings” control on our Site, or through your browser settings. Please note that disabling certain cookies may affect the functionality of booking and payment features. For full details on how each third-party service uses cookies, please refer to their respective policies listed in Section 08.
7.1 “Do Not Track” Signals
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Typically, client records are retained for up to 3 years following the end of the coaching relationship, after which they are securely deleted.
08. Third-Party Services & External Links
We use the following third-party services in the course of operating this website and providing our coaching services. Each service operates under its own privacy and cookie policy
We take reasonable steps to ensure that any third-party services we use provide an adequate level of data protection. We are not responsible for the privacy practices of third-party services and encourage you to review their policies directly.
8.1 Links to Other Websites
Our Site and communications may contain links to external sites and services that we do not operate or control, including our social media profiles on Instagram and LinkedIn. If you follow a link to a third-party site, your data will be handled under that site’s own privacy policy. We have no control over, and assume no responsibility for, the content or privacy practices of those sites, and we encourage you to review their policies.
09. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access the personal data we hold about you
The right to correct inaccurate or incomplete data
The right to request deletion of your data (“right to be forgotten”)
The right to restrict or object to certain processing
The right to data portability (to receive your data in a structured, commonly used format)
The right to withdraw consent at any time
The right to lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us at info@sarabouzykcoaching.com. We may ask you to verify your identity before responding, and we will respond within 30 days.
10. Applicable Law & Regulatory Framework
This website is operated from Hong Kong. Your data is processed in accordance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) (PDPO).
Where clients are located in the European Union, we also comply with the General Data Protection Regulation (GDPR). Where clients are located in the United Kingdom, we comply with the UK GDPR and the Data Protection Act 2018.
If you believe your data protection rights have been violated, you may lodge a complaint with:
The Office of the Privacy Commissioner for Personal Data (PCPD) — Hong Kong: www.pcpd.org.hk
Your local data protection authority, if you are based in the EU or UK
11. Children’s Privacy
Our coaching services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be available on our website at www.sarabouzykcoaching.com/privacy-policy, with the date of last update noted at the top.
Where changes are material, we will notify active clients by email. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
13. Contact
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data, please contact:
Sara Bouzyk
Sara Bouzyk Coaching
Hong Kong SAR
info@sarabouzykcoaching.com
www.sarabouzykcoaching.com
EMCC Member
Confidentiality guaranteed